NURSE CARE CONNECT REPRESENTATIVE (JOB ID #9427)

Kearny Mesa - Full-Time

Rady Children’s Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children’s Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties.

 

The Nurse Care Connect Representative is responsible for answering the Nurse Care Connect Triage Line, retrieving incoming calls, and assisting the Triage nurses by taking and directing messages from patients. Additional tasks and responsibilities as needed.

 

Responsibilities:

  • To answer phone calls directly from the Nurse Care Connect telephone queue.
  • The Nurse Care Connect Representative will remove calls from the telephone queue, will document and distribute messages to triage nurses, physicians, or appropriate location.
  • Notify Triage nurses of high priority calls that require immediate attention.
  • Schedules appointments if the caller wishes to be seen by a physician.

 

Minimum Requirements:

  • High School diploma or equivalent.
  • Knowledge of medical terminology.
  • Previous experience in a medical office setting as a Medical Assistant or Medical Receptionist.
  • Successful completion of a medical assistant program through an accredited academic institution preferred.
  • Similar previous experience will be considered.
  • One year of pediatric and or referral experience preferred.

Job offer is contingent on successful participation in the Rady Children’s Physician Management Services (RCPMS) COVID-19 Vaccination Policy. For the safety and well-being of our pediatric community, many of whom are not eligible for their COVID-19 vaccine yet, RCPMS requires that all staff be vaccinated against the COVID-19 virus.

For full-time positions, RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth. Employee benefits include but are not limited to:

  • Student Loan Repayment
  • Tuition Assistance Program
  • Medical, Dental & Vision Coverage
  • Matching 401k
  • Paid Time Off & Paid Holidays
  • Employee Referral Incentive
  • Employee Assistance Program
  • Group Life and AD&D Insurance

 

If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities.

Rady Children’s Physician Management Services is proud to be an Equal Opportunity Employer.

To be considered, please submit a resume and cover letter.

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