Information Technology

RCPMS is a California Health Information Partnership and Services Organization (CalHIPSO) Platinum Provider. Your Information Technology infrastructure-the hardware, software, networking and communications tools, are the backbone of your organization’s technology systems. Cost-effective, uninterrupted operations of these components are a business imperative. Let us help you reshape the IT vision for your company and execute a plan that is realistic, strategic and fiscally wise. RCPMS’ IT Department can help you in the following areas:

Desktop Support:

• Help Desk
• Purchasing & PC Deployment
• Custom PC Configuration
• Application Management
• Remote & Onsite Support
• Inventory Management for Hardware & Software

Network Management:

• Network Design & Implementation
• Local Area Network (LAN) & Wide Area Network (WAN) Management
• Cisco Systems Implementation & Support
• Microsoft & Novell Netware Server Services

Telecommunications:

• Switch & Voicemail Installations
• Telco Systems Design & Implementation
• Telco Monitoring and Management

Practice Management Software:

• Practice Management Implementation & Training
• Registration & Scheduling
• Waitlist and Recall Functionality
• Automated Appointment Reminders

EMR Software:

• Epic EMR Implementation and Training
• CPOE & E Prescribing
• Best Practice Alerts and Health Maintenance
• Meaningful Use Reporting

IT Strategic Planning:
An IT strategic plan is simply a process for developing a strategy and plan for aligning your information systems with the business strategies of your organization. A key component of a strategic success is a clear understanding of what and how information will be integrated into your business processes, partnering with the technology available to implement successfully.